Degraded performance incident - Resolved
Dec 7, 10:32 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View Article3rd Party provider maintenance
Dec 12, 06:30 UTCCompleted - The scheduled maintenance has been completed.Dec 12, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 28,...
View ArticleDegraded performance incident - Resolved
Dec 14, 17:40 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleDegraded performance incident - Resolved
Dec 15, 10:47 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleSome customers might not be able to log in to the Money application
Jan 3, 16:07 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View Article3rd Party provider maintenance
THIS IS A SCHEDULED EVENT Jan 17, 22:00 UTC - Jan 18, 03:00 UTCJan 12, 18:41 UTCScheduled - One of our 3rd party partners will undergo maintenance on January 17th between 22:00 GMT and 03:00 GMT....
View ArticleSome customers might not be able to log in to eToro platform
Jan 21, 14:39 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleTrading actions are partially unavailable - Virtual Environment
Jan 28, 11:18 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleCandles are not visible on the platform
Feb 11, 15:00 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleLogin to the platform is down
Feb 12, 14:49 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleThe user Charts are not visible on the platform
Feb 13, 19:28 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View ArticleDegraded performance incident - Investigating
Feb 15, 09:00 UTCUpdate - Dear Crypto Wallet Customers,Please note that we currently have technical issues with one of the Crypto Wallet services.Our engineers are working hard to resolve this...
View ArticleCustomers are unable to see Home option on eToro platform
Feb 20, 16:49 UTCResolved - Dear eToro Customers and Partners,The incident has been resolved.We apologize for the inconvenience and appreciate your understanding in this matter.Sincerely, The eToro...
View Article319 - EuroNatGas is not available for trading - Investigating
Feb 26, 16:28 UTCResolved - Fix was deployed and fix has been confirmed.Feb 26, 13:45 UTCInvestigating - Hello,Please note that we are currently experiencing incorrect execution price for 319 -...
View ArticleCryptos wrongly triggered by TP
Mar 4, 13:10 UTCInvestigating - Hello All,We've detected the following issue in production and are currently investigatingIssue:Cryptos wrongly triggered by TPImpact:At least 15 cases incoming so...
View ArticleScheduled Maintenance
THIS IS A SCHEDULED EVENT Mar 13, 13:55 - 14:55 UTCMar 12, 08:40 UTCScheduled - Please note that the Ethereum $ETH blockchain will undergo a scheduled network upgrade (“Dencun”). The upgrade is...
View Article3rd Party provider maintenance
THIS IS A SCHEDULED EVENT Mar 17, 02:00 - 03:00 UTCMar 13, 13:56 UTCScheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third...
View Article3rd Party provider maintenance
THIS IS A SCHEDULED EVENT Mar 20, 05:00 - 06:00 UTCMar 18, 07:43 UTCScheduled - To consistently ensure that you have the latest features and capabilities at your fingertips, both eToro and our third...
View ArticleTrading actions are partially unavailable for US customers
Mar 28, 15:32 UTCMonitoring - Hello,We have implemented a solution to resolve the issue, and will monitor it for the next hours to make sure it is successfully resolved.We appreciate your understanding...
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